Remote Support

We have been helping home and business users fix their computer problems remotely for years. Our Remote Support tool allows us to log into your computer only once you have provided us authorization to do so. Allowing us to resolve your issue remotely and securely.

How Remote Computer Support Works?

1. Contact the Vanderson Technology Team for pricing and the best time to initiate a remote support session by calling us at 484-858-0083

2. Download our Remote Support tool. Within a few moments, the technician will be connected and able to see and control your computer (you can end the session at any time).

3. Diagnosis – Our technician will review and do a free diagnostic of the problem and will proceed to fix it if we can solve your computer problem remotely.